Navient response to CFPB RFI on student loan borrower communications (June 2016)
Read Navient's response to the Consumer Financial Protection Bureau's Request for Information on student loan borrower communications, including recommendations to simplify the repayment process and help borrowers succeed.
Navient response to CFPB RFI on student loan servicing (July 2015)
Read Navient's response to the Consumer Financial Protection Bureau's Request for Information on student loan servicing, including recommendations to enhance the student loan program and topics such as payment processing and credit bureau reporting.