Navient unveils a virtual lab to test ideas that could transform student loan servicing
Mar 8, 2017
WILMINGTON, Del., March 08, 2017 (GLOBE NEWSWIRE) -- Today, Navient announced the launch of Navient Labs, a digital lab built to test new ideas and technology to enhance the student loan experience. Navient Labs is a prototype built in response to insights gleaned from student loan borrowers, focus groups, and usability testing. This launch invites borrowers, consumer advocates, policymakers, and other experts to review the ideas and provide feedback.